Strategic Client Growth Director

Vml Map; Greater London; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading digital marketing agency in the United Kingdom is seeking a Client Service Director to oversee and enhance client relationships, driving significant revenue growth and ensuring high-quality service delivery. This role requires a strategic leader with over 10 years of client management experience, capable of mentoring teams and inspiring excellence. Responsibilities include developing client strategies, managing project scopes, and fostering collaboration within a diverse team of professionals. Join us to redefine the customer experience and make a measurable impact.

Qualifications

• 10+ years of experience in client leadership or service management in digital marketing.
• Proven track record in revenue growth through account development and up-selling.
• Extensive experience in managing and mentoring client service teams.

Responsibilities

• Oversee client service team and ensure alignment with client objectives.
• Drive strategic client relationship management as a trusted advisor.
• Identify and unlock new business opportunities alongside the Client Partner.

Skills

Strategic thinking

Client relationship management

Leadership

Commercial acumen

Revenue growth strategies

Tools

Salesforce Marketing Cloud

Adobe

Job description

A leading digital marketing agency in the United Kingdom is seeking a Client Service Director to oversee and enhance client relationships, driving significant revenue growth and ensuring high-quality service delivery. This role requires a strategic leader with over 10 years of client management experience, capable of mentoring teams and inspiring excellence. Responsibilities include developing client strategies, managing project scopes, and fostering collaboration within a diverse team of professionals. Join us to redefine the customer experience and make a measurable impact.