Duty Manager

Whitbread PLC; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading UK hospitality company seeks a Duty Manager for the London Hendon (The Hyde) Premier Inn. In this role, you will leverage your leadership skills to effectively manage a high-performing team, ensuring smooth hotel operations and delivering exceptional customer service. Ideal candidates will have experience in retail or similar fields, showcasing excellent communication and organisational skills. Enjoy benefits like training, discounts, and a clear career path within the company.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in all Whitbread Restaurants

Company pension

Discounts on various services

Qualifications

• Experience in retail or similar environments leading teams.
• Ability to inspire and motivate a team to deliver exceptional service.
• Knowledge of health and safety standards.

Responsibilities

• Manage a high-performing team to ensure smooth hotel operations.
• Implement health and safety standards within the hotel.
• Deliver outstanding customer experiences.

Skills

Leadership experience

Customer service skills

Communication skills

Organisational skills

Job description

Overview

Duty Manager - London Hendon (The Hyde) Premier Inn

Come and be a Duty Manager at London Hendon (The Hyde) Premier Inn.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

Details

• PAY RATE: Up to £13.86 per hour
• CONTRACT TYPE: Fixed Term Contract until 30/06/2026 – we don’t do zero hours contracts!
• HOURS: 35 hours a week
• LOCATION: Hyde House The Hyde, London NW9 6LH

Why you’ll love it here

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you\'ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\'s a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do

Join our team at London Hendon (The Hyde) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.