Duty Manager

Whitbread PLC; Coventry; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading hotel group is seeking a Duty Manager for their Penrith Premier Inn location. In this role, you will lead a dedicated team, ensuring the delivery of an outstanding hotel experience. Ideal candidates will possess strong leadership and customer service skills, and experience in retail or similar environments is beneficial. This full-time position offers a competitive pay rate and significant benefits. Join a company that values training and career progression.

Benefits

Training and support

Whitbread Benefits Card

Company pension and saving schemes

Discounts on various services

Qualifications

• Experience in retail or management roles is preferred.
• Proven leadership ability to inspire a team.
• Ability to deliver outstanding customer service.

Responsibilities

• Manage a team to ensure smooth hotel operations.
• Maintain health & safety standards.
• Create exceptional guest experiences.

Skills

Leadership skills

Customer service excellence

Communication skills

Organisational skills

Job description

Duty Manager - Penrith Premier Inn

Come and be a Duty Manager at Premier Inn in Penrith. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe and brilliant. If you’ve got experience in retail or other jobs where you have successfully led people before, this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others. Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.36 per hour

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 40 hours a week - evenings and weekends included

LOCATION: Premier Inn Penrith
2 Common Garden Square, Penrith New Squares, Penrith, CA11 7FG

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus there’s a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save‑as‑you‑earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets and more.

What you’ll do:

Join our team at Penrith Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high‑performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.