Duty Manager

Whitbread Group; Chester; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading hospitality company is looking for a Duty Manager at their Premier Inn in Chester. In this role, you will ensure the smooth running of operations and lead a capable team to deliver exceptional guest experiences. Ideal candidates will have previous leadership experience in a retail or similar environment. Enjoy a competitive pay rate of up to £13.36 per hour, a permanent contract, and numerous employee benefits including discounts and a clear career path.

Benefits

60% off Premier Inn rooms

25% off meals in Whitbread Restaurants

Company pension

Discounts on various services and products

Qualifications

• Experience in retail or similar leadership roles.
• Proven ability to manage teams effectively.
• Skills to deliver an outstanding customer experience.

Responsibilities

• Manage a high-performing team ensuring smooth hotel operations.
• Oversee health & safety standards.
• Create an exceptional guest experience.

Skills

Leadership experience

Customer service excellence

Effective communication

Organisational skills

Job description

Duty Manager - Premier Inn Chester City Centre

Come and be a Duty Manager at Premier Inn in Chester. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

Pay Rate: Up to £13.36 per hour

Contract Type: Permanent – we don’t do zero hours contracts!

Hours: 40 hours a week

Location: 20-24 City Road, Chester, Cheshire, CH1 3AE

Why you’ll love it here

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do

Join our team at Chester City Centre Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.