Assistant Shop Manager

Naomi House; Romsey; On-site; GBP 60,000 - GBP 80,000; Part time

Job summary

A charitable organization in Romsey is seeking an Assistant Shop Manager to support day-to-day operations of their shop. This part-time position includes training volunteers, managing stock, and ensuring compliance with Health & Safety regulations. Ideal candidates should have strong interpersonal skills and a compassionate approach. The role offers a competitive hourly rate of £12.81 for 21 hours per week, with benefits such as holiday leave and a pension scheme.

Benefits

Competitive salary

24 days holiday

Group pension scheme

Life assurance

Health cash plan

Blue Light Discount

Qualifications

• Experience in retail is ideal but not essential.
• Full driving licence is useful.

Responsibilities

• Supervise and train volunteers effectively.
• Produce weekly work rota for staffing.
• Source and price donated stock appropriately.
• Adhere to financial controls and conduct till reconciliation.
• Ensure compliance with Health & Safety legislation.
• Manage daily fire risk responsibilities.

Skills

Strong interpersonal skills

Compassionate nature

Retail experience

Job description

Assistant Shop Manager

Application Deadline: 26 February 2026

Department: Retail

Employment Type: Permanent - Part Time

Location: Romsey

Reporting To: Rob Gordon

Compensation: £12.81 / hour

Description

Our charity shops provide a great source of income to enable us to provide care for local children and their families. We are looking for an Assistant Shop Manager to help run our shop and raise our profile in the area.

Doing all you can to increase income to support the work of the Trust, your responsibilities will include meeting and greeting customers, merchandising, pricing, stock sorting and rotation, banking and staff planning. All our shops aim to offer a pleasant customer experience with a good old-fashioned bargain to boot and we expect our Assistant Shop Managers to reflect this in their approach to work.

Working with your Shop Manager and alongside volunteers, it is essential that you have strong interpersonal skills and a compassionate nature. Although not essential, experience in retail would be ideal and a full driving licence would be useful.

Key Responsibilities:

• To provide day-to-day supervision and training of the volunteers, ensuring that tasks are properly delegated in accordance with their experience and abilities.
• To produce a weekly work rota ensuring that the shop is fully staffed during opening hours, arranging cover for holidays and sickness.
• To ensure that adequate donated stock, appropriate to the business, is sourced and priced accordingly.
• To ensure financial controls are adhered to including the till reconciliation, daily banking of takings and weekly reporting of sales to the Finance Manager at Naomi House
• To ensure that the shop premises comply with Health & Safety legislation for staff and customers.
• The management of daily fire risk responsibilities, including means of escape, fire evacuation plan, completion of the fire safety logbook, fire protection (alarms and doors), fire equipment, housekeeping and relevant fire safety training.

Benefits:

Benefits include a competitive salary, 24 days holiday, group pension scheme, life assurance, Blue Light Discount, Health cash plan and the opportunity to work in an organisation where every job matters!

Part-time permanent position working hours - 21 hrs per week (over 3 days) which include some weekend working.

You will also cover for the Shop Manager’s absence (holidays, regular day off, sickness absence) so flexibility over working days will be needed.

Hourly rate of pay: £12.81 per hour

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Successful applicants will be required to apply for an enhanced disclosure from the Disclosure and Barring Service (formerly Criminal Records Bureau) and asked to provide satisfactory references covering the last 5 years.

We are an Equal Opportunities employer, welcoming applications from all sections of the community.

We reserve the right to close this vacancy earlier than the advertised date once sufficient suitable applications have been received.

Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.