Security & Guest Experience Host

City of London; Greater London; On-site; GBP 35,000 - GBP 40,000; Full time

Job summary

A prominent historical charity in Greater London is seeking a Welcome Host (Security) to ensure a safe environment and provide exceptional customer service at Tower Bridge. This role includes engaging with visitors from diverse backgrounds and requires working a minimum of one weekend day each week. The ideal candidate should be enthusiastic, committed to excellence, and possess strong security awareness. The position offers a fixed-term contract with competitive pay and a commitment to equity and inclusion.

Qualifications

• Experience in customer-facing roles is preferred.
• Ability to engage and interact positively with diverse visitors.
• Must be enthusiastic, informative, and committed to service.
• A strong understanding of safety and security procedures.

Responsibilities

• Oversee visitor attraction access and ensure a secure environment.
• Engage actively with the public in various weather conditions.
• Deliver exceptional customer service and support visitors.
• Work a minimum of one weekend day per week.

Skills

Customer service

Teamwork

Security awareness

Engagement with public

Job description

A prominent historical charity in Greater London is seeking a Welcome Host (Security) to ensure a safe environment and provide exceptional customer service at Tower Bridge. This role includes engaging with visitors from diverse backgrounds and requires working a minimum of one weekend day each week. The ideal candidate should be enthusiastic, committed to excellence, and possess strong security awareness. The position offers a fixed-term contract with competitive pay and a commitment to equity and inclusion.