Guest Safety & Security Officer — Hotel

Strand Palace Hotel; Greater London; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A well-renowned hotel in London is seeking a dedicated Security Officer to ensure a safe environment for guests and staff. This role involves monitoring compliance with security policies, reporting incidents, and creating memorable experiences. Ideal candidates possess a strong focus on guest service and excellent communication skills. Join our committed team at a Great Place to Work, where your contributions to safety and service will be valued.

Benefits

Instant access to wages

Free meals on every shift

Introduce a Friend bonus scheme

Free laundry and dry cleaning

Paid half-day off on your birthday

Career pathways and paid training

Regular team socials

Paid volunteering day

Life assurance cover

Confidential support services

Northbank Privilege Card discounts

Health cashback plan

50% off food and drinks

Exclusive discounted room rates

Special discounts at hotels worldwide

Qualifications

• Previous experience in a security or hospitality role is preferable.
• Strong passion for delivering excellent guest experiences.
• Ability to remain professional in high-pressure situations.

Responsibilities

• Ensure a safe and secure environment for guests and staff.
• Comply with hotel security and health & safety policies.
• Monitor loss prevention and report incidents.

Skills

Guest service focus

Communication skills

Confidence in interaction

Job description

A well-renowned hotel in London is seeking a dedicated Security Officer to ensure a safe environment for guests and staff. This role involves monitoring compliance with security policies, reporting incidents, and creating memorable experiences. Ideal candidates possess a strong focus on guest service and excellent communication skills. Join our committed team at a Great Place to Work, where your contributions to safety and service will be valued.