Part-Time Customer Service Advisor - 12-Month FTC

Carlsberg Group; Wolverhampton; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A leading beverage company in Wolverhampton is looking for a Customer Service Advisor for a 12-month fixed-term part-time role. This position involves delivering exceptional customer support, managing inbound/outbound communications, and ensuring customer satisfaction. Ideal candidates should be self-starters with a passion for providing high-quality service and strong communication skills. Competitive salary and extensive benefits, including a company bonus scheme and product allowances.

Benefits

Product allowance – alcoholic & non-alcoholic choices

Company bonus scheme

Life Assurance

Access to 24/7 GP services

Company pension contribution

Access to a range of high street discounts

Qualifications

• Recent call centre or customer facing experience desirable.
• Ability to manage own time and workload.
• Passion for high quality customer service.

Responsibilities

• Deliver exceptional customer support service.
• Communicate with customers via calls, chats, and emails.
• Manage multiple customer situations effectively.

Skills

Strong communication skills

Problem-solving ability

Self-starter

Teamwork

Excellent administration skills

Good IT skills

Tools

MS Office

Job description

A leading beverage company in Wolverhampton is looking for a Customer Service Advisor for a 12-month fixed-term part-time role. This position involves delivering exceptional customer support, managing inbound/outbound communications, and ensuring customer satisfaction. Ideal candidates should be self-starters with a passion for providing high-quality service and strong communication skills. Competitive salary and extensive benefits, including a company bonus scheme and product allowances.