Hybrid Part-Time Customer Service Advisor (1-Year Contract)

Scottish Federation of Housing Associations; City of Edinburgh; Hybrid; GBP 13,000 - GBP 27,000; Part time

Job summary

Join a forward-thinking organization as a Customer Services Advisor, where flexibility meets purpose. In this hybrid role, you will provide vital administrative support and exceptional customer service to enhance the lives of individuals in the community. With a focus on housing and property queries, you'll ensure clarity and satisfaction for our customers. Enjoy the benefits of a supportive work environment, including flexible working hours, generous holiday allowances, and employee discounts. If you are passionate about making a difference in people's lives, this is the opportunity for you.

Benefits

Hybrid Working

Flexible Working Times

Employee Assistance Program

Employee Discounts

Annual Leave Buy & Sell Scheme

36 days paid holiday per year

4% Contributory pension scheme

Cycle to Work Scheme

Qualifications

• Exceptional customer service skills with a focus on housing and property queries.
• Strong administrative support abilities to assist various teams.

Responsibilities

• Act as the first point of contact for customers regarding housing queries.
• Provide business administration support across Housing and Customer Services.

Skills

Customer Service

Administration Support

Multitasking

Attention to Detail

Job description

Join a forward-thinking organization as a Customer Services Advisor, where flexibility meets purpose. In this hybrid role, you will provide vital administrative support and exceptional customer service to enhance the lives of individuals in the community. With a focus on housing and property queries, you'll ensure clarity and satisfaction for our customers. Enjoy the benefits of a supportive work environment, including flexible working hours, generous holiday allowances, and employee discounts. If you are passionate about making a difference in people's lives, this is the opportunity for you.