Shift Manager: Lead a Customer-First Retail Team

Greggs plc; United Kingdom; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A prominent bakery chain is looking for a Shift Manager in Motherwell. Duties include leading the team, inspiring great customer service, and managing shift operations. A background in supervisory roles in customer-focused settings is preferred. This position offers competitive pay of £13.65 per hour and various employee benefits, including discounts, paid breaks, and a pension scheme. Interested candidates who can support an inclusive culture are encouraged to apply.

Benefits

Colleague discount up to 50%

Free hot drinks

Paid breaks

Profit sharing

Health and Wellbeing App

Growing holiday entitlement

Share plans

Pension scheme

Employee assistance app

Long service awards

Savings and discounts

Qualifications

• Previous team supervisory experience in a similar, customer-focused environment.
• Passion for delivering exceptional customer service.
• Supportive of an inclusive culture, valuing diversity.

Responsibilities

• Inspire the team to deliver amazing results.
• Lead by example and serve customers in a friendly manner.
• Prepare products and manage the ovens.
• Keep the shop looking clean and presentable.

Skills

Leadership

Customer service

Team motivation

Reliability

Job description

A prominent bakery chain is looking for a Shift Manager in Motherwell. Duties include leading the team, inspiring great customer service, and managing shift operations. A background in supervisory roles in customer-focused settings is preferred. This position offers competitive pay of £13.65 per hour and various employee benefits, including discounts, paid breaks, and a pension scheme. Interested candidates who can support an inclusive culture are encouraged to apply.