Shift Manager: Lead Team, Delight Customers

Greggs plc; United Kingdom; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading UK bakery chain is seeking a Shift Manager to lead the team and ensure an excellent customer experience. You will supervise operations during shifts, motivate team members, and maintain high standards in service and cleanliness. Ideal candidates will possess leadership skills and prior supervisory experience in a customer-focused setting. The role offers competitive pay and benefits including discounts, free drinks, and a pension scheme.

Benefits

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks

Paid breaks

Health and Wellbeing App

Holiday entitlement

Colleague share plans

Pension scheme up to 7%

Employee assistance app and helpline

Long service awards

Savings and discounts

Qualifications

• Previous team supervisory experience in a similar, customer-focused environment.
• Reliable with natural leadership abilities.
• Passion for delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver amazing results.
• Serve customers in a fast and friendly manner.
• Ensure shop displays are stocked and presentable.

Skills

Leadership

Customer service

Team supervision

Job description

A leading UK bakery chain is seeking a Shift Manager to lead the team and ensure an excellent customer experience. You will supervise operations during shifts, motivate team members, and maintain high standards in service and cleanliness. Ideal candidates will possess leadership skills and prior supervisory experience in a customer-focused setting. The role offers competitive pay and benefits including discounts, free drinks, and a pension scheme.