Shift Manager: Lead a Fast, Friendly Customer Team

Greggs plc; United Kingdom; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A popular UK bakery chain is seeking a Shift Manager to lead the team and ensure excellent customer experiences. This role involves motivating staff, maintaining shop standards, and overseeing operations during shifts. The ideal candidate is reliable with strong leadership skills and a passion for exceptional customer service. This position offers competitive pay, discounts, and a supportive work culture, making it a great opportunity for those with prior supervisory experience.

Benefits

Competitive pay

Colleague discount up to 50%

Free hot drinks

Paid breaks

Profit sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme up to 7% match

Employee assistance app and helpline

Long service awards

Savings and discounts for everyday shopping

Qualifications

• Previous supervisory experience in a customer-focused environment.
• Ability to inspire and motivate a team.
• Supportive of an inclusive culture.

Responsibilities

• Engage and motivate the team during shifts.
• Ensure excellent customer experiences across channels.
• Maintain shop standards and stock displays.

Skills

Leadership

Customer service

Team supervision

Reliability

Job description

A popular UK bakery chain is seeking a Shift Manager to lead the team and ensure excellent customer experiences. This role involves motivating staff, maintaining shop standards, and overseeing operations during shifts. The ideal candidate is reliable with strong leadership skills and a passion for exceptional customer service. This position offers competitive pay, discounts, and a supportive work culture, making it a great opportunity for those with prior supervisory experience.