Shift Manager - Customer Experience Leader

Greggs plc; United Kingdom; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A popular retail bakery chain in the UK is seeking a Shift Manager to lead a team dedicated to exceptional customer service. You will inspire your team and ensure high standards during shifts, while managing in-shop operations such as product preparation and display maintenance. This position offers a competitive hourly wage of £13.50, along with numerous employee benefits that promote health and well-being. Join a vibrant team that values inclusivity and fun at work.

Benefits

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme

Employee assistance app and helpline

Long service awards

Savings and discounts

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Reliable with natural leadership abilities.
• Passion for delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver amazing results and maintain shop standards.
• Lead by example and serve customers in a fast and friendly manner.
• Prepare products, including making sandwiches and managing ovens.
• Ensure displays are fully stocked and shop is clean.

Skills

Leadership

Customer service

Team motivation

Job description

A popular retail bakery chain in the UK is seeking a Shift Manager to lead a team dedicated to exceptional customer service. You will inspire your team and ensure high standards during shifts, while managing in-shop operations such as product preparation and display maintenance. This position offers a competitive hourly wage of £13.50, along with numerous employee benefits that promote health and well-being. Join a vibrant team that values inclusivity and fun at work.