Deputy Cluster Manager: Lead Stores & Drive Growth

Totallywicked Eliquid; Chester, Crewe, Liverpool; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading vaping retailer is seeking a Deputy Cluster Manager for its locations in Chester and surrounding areas. The role involves delivering outstanding customer service, managing a team, and meeting sales targets. Ideal candidates will have management experience, a passion for customer relationships, and the ability to coach and motivate others. Benefits include a branded uniform, generous vacation days, ongoing training, and additional perks. This is a unique opportunity to join a dynamic and supportive environment.

Benefits

Branded uniform

30 days Holiday (Pro-Rata)

Ongoing training and development

Holiday Buy and Sell scheme

Learn to Drive scheme

Recognition Awards

Pension

Bonus schemes

On-site gym (Head office only)

Qualifications

• Experience in a management role, focusing on customer service and team development.
• Ability to inspire and lead a team in meeting store objectives.
• Flexibility to work 5 days out of 7.

Responsibilities

• Deliver great customer service in alignment with company values.
• Maintain high store standards for cleanliness and presentation.
• Assist with stock counts and report discrepancies.

Skills

Leadership

Customer Service

Coaching

Sales Target Achievement

Problem Solving

Job description

A leading vaping retailer is seeking a Deputy Cluster Manager for its locations in Chester and surrounding areas. The role involves delivering outstanding customer service, managing a team, and meeting sales targets. Ideal candidates will have management experience, a passion for customer relationships, and the ability to coach and motivate others. Benefits include a branded uniform, generous vacation days, ongoing training, and additional perks. This is a unique opportunity to join a dynamic and supportive environment.