Deputy Store Manager - Retail Leadership & Growth

Iceland Foods Limited; North Shields; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A major retail company in North Shields is looking for a passionate Deputy Manager to enhance store performance and lead the team. You will collaborate closely with the Store Manager to maximize profitability, ensure excellent customer service, and uphold operational standards. The ideal candidate should have proven retail management experience, strong leadership skills, and a customer-focused approach. Join us for a chance to make a difference in a supportive and inclusive environment, while enjoying benefits such as a discount and holiday perks.

Benefits

15% discount in all stores

33 days holiday

Christmas vouchers

Refer a Friend scheme

Healthcare plan option

Supportive work environment

Qualifications

• Proven experience in a retail management role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage priorities.
• Customer-focused with a passion for delivering outstanding service.

Responsibilities

• Maximize profit and lead the team in collaboration with the Store Manager.
• Review sales and operations weekly to drive actions for improvement.
• Support team engagement and a culture of respect in the workplace.
• Ensure store compliance with cash handling and security processes.

Skills

Retail management experience

Leadership skills

Communication skills

Customer focus

Problem-solving ability

Job description

A major retail company in North Shields is looking for a passionate Deputy Manager to enhance store performance and lead the team. You will collaborate closely with the Store Manager to maximize profitability, ensure excellent customer service, and uphold operational standards. The ideal candidate should have proven retail management experience, strong leadership skills, and a customer-focused approach. Join us for a chance to make a difference in a supportive and inclusive environment, while enjoying benefits such as a discount and holiday perks.