Remote Presales Service Architect – Managed Services

Trustmarque Solutions Ltd; Remote; GBP 45,000 - GBP 60,000; Full time

Job summary

A leading technology services firm is seeking a Presales Service Architect to design Managed Service propositions. The role involves working with Sales and Technical teams to ensure services are feasible and their documentation is clear. Ideal candidates will have experience in Service Design within a technology or consultancy environment, excellent communication skills, and a strong detail-oriented approach. The position is remote with occasional travel, providing a dynamic work environment.

Qualifications

• 2+ years of experience in Service Design or Presales Architecture.
• Familiarity with ITIL4 Managing Services.
• Experience in bid and tender documentation.

Responsibilities

• Assist in qualifying Managed Service opportunities.
• Support service design and presales functions.
• Develop Managed Services costs and pricing structures.
• Attend customer meetings and present service propositions.

Skills

Service Design

Stakeholder management

Problem solving

Communication

Detail-oriented

Tools

ITIL4

Job description

A leading technology services firm is seeking a Presales Service Architect to design Managed Service propositions. The role involves working with Sales and Technical teams to ensure services are feasible and their documentation is clear. Ideal candidates will have experience in Service Design within a technology or consultancy environment, excellent communication skills, and a strong detail-oriented approach. The position is remote with occasional travel, providing a dynamic work environment.