Hybrid IT Infrastructure & Support Engineer – EMEA

Intrepid Experience; Greater London; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading travel company is seeking an Infrastructure & Support Engineer in London. The role involves providing technical support to EMEA teams, managing devices, and contributing to global initiatives. Candidates should have a strong background in ICT, experience with Windows and macOS, and a solid understanding of networking fundamentals. This full-time position offers a hybrid work model and various perks, including opportunities for professional development and paid leave.

Benefits

Flexible work arrangements

Free Intrepid trip every year

20 hours of volunteer leave yearly

Qualifications

• Bachelor’s degree in ICT, Information Systems, Computer Science, or equivalent experience.
• Hands-on experience supporting Windows and macOS environments.
• Experience with Microsoft 365 and Azure AD.

Responsibilities

• Deliver reliable, high-quality technical support to EMEA teams.
• Manage devices, assist with system and network administration.
• Contribute to global infrastructure and security initiatives.

Skills

Hands-on experience supporting Windows and macOS environments

Experience with Microsoft 365, Azure AD/Entra ID

Solid understanding of networking fundamentals

Excellent communication skills

Strong customer service mindset

Education

Bachelor’s degree in ICT, Information Systems, Computer Science

Tools

Intune

MDM solutions

Exchange Online

Job description

A leading travel company is seeking an Infrastructure & Support Engineer in London. The role involves providing technical support to EMEA teams, managing devices, and contributing to global initiatives. Candidates should have a strong background in ICT, experience with Windows and macOS, and a solid understanding of networking fundamentals. This full-time position offers a hybrid work model and various perks, including opportunities for professional development and paid leave.