Insurance Advisor

easyJet Airline Company PLC; Greater London; Hybrid; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading low-cost airline is looking for an Insurance Advisor for a 9-month FTC role based in Luton. The ideal candidate will manage insurance queries and support the claims process within a dynamic team. Responsibilities include coordinating claims meetings, collaborating with internal teams, and assisting with the annual insurance renewal program. Candidates should have strong organization and communication skills and a keen interest in Insurance and Risk Management. This position offers hybrid working with flexibility.

Benefits

Up to 20% maximum bonus

5% pension contributions

Medical Cash Plan

Excellent staff travel benefits

25 days of annual leave plus bank holidays

Annual credit towards an easyJet holiday

Various flexible benefits and extras

Qualifications

• High levels of motivation and enthusiasm.
• Team player with ability to work independently.
• Interest in Insurance and Risk Management.

Responsibilities

• Respond to insurance queries from stakeholders.
• Support the Claims Manager in managing claims process.
• Coordinate claims review meetings and collaborate with teams.
• Support the annual insurance renewal programme.

Skills

Excellent attention to detail and organisational skills

Strong communication, negotiation and presentation skills

Strong skills in Microsoft Word, Excel, PowerPoint, Outlook and Teams

Ability to multi-task and balance priorities

Innovative mindset

Job description

Job Description - Insurance Advisor (16655)

Overview

Insurance Advisor – 9 Month FTC • Hybrid

We are easyJet – a FTSE-100 listed, £multi-billion low-cost airline that serves tens of millions of customers every year. If you’re reading this, you’ve likely been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe. We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy.

What makes us easyJet? Our Promise Behaviours – we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet.

Read on if you

• Have a high level of integrity and professionalism
• Enjoy working with a wide range of stakeholders and thrive in a fast-paced environment
• Can be in our fantastic Luton head office 3 x per week

The Team

Reporting into the Senior Insurance Manager, our Insurance team adds value by helping the business identify and manage insurable risks, including appropriate risk transfer and claims. We work across all business functions and with external partners such as risk consultants, insurers, brokers, re-insurers, legal firms and loss adjusters, creating both financial and cultural value for easyJet.

The Role

As an Insurance Advisor, you’ll be the interface for the Insurance team, responding to a wide range of insurance queries from both internal and external stakeholders. You’ll support the Claims Manager in managing the insured claims process, triage and allocate claims, and provide cradle to grave ownership of ad hoc queries across a wide range of insurances. You’ll coordinate claims review meetings, facilitate calls and interviews, and work closely with internal teams such as Legal and Customer Excellence to agree ownership of claims and complaints. You’ll also support the annual insurance renewal programme and help document and revise departmental procedures.

Responsibilities

• Respond to a wide range of insurance queries from internal and external stakeholders.
• Support the Claims Manager in managing the insured claims process; triage and allocate claims; own ad hoc queries end-to-end across insurances.
• Coordinate claims review meetings, facilitate calls and interviews; collaborate with Legal and Customer Excellence to agree ownership of claims and complaints.
• Support the annual insurance renewal programme and assist in documenting and revising departmental procedures.

What we’re looking for

• Excellent attention to detail and organisational skills
• High levels of motivation and enthusiasm
• Strong skills in Microsoft Word, Excel, PowerPoint, Outlook and Teams
• Team player with the ability to work independently and show initiative
• Strong communication, negotiation and presentation skills
• Ability to multi-task and balance priorities to meet deadlines
• Interest in Insurance and Risk Management, with a desire to develop as an insurance professional
• Previous insurance, claims or risk management experience is beneficial but not essential
• Innovative mindset, open to suggesting and considering new approaches

What you’ll get in return

• Up to 20% maximum bonus
• 5% pension contributions
• Medical Cash Plan
• Excellent staff travel benefits
• 25 days of annual leave plus bank holidays
• Annual credit towards an easyJet holiday
• Various flexible benefits and extras

Practicalities

This full-time role will be based in Luton and will be 40 hours per week. We support hybrid working and we spend 60% of our time per month in the office.

Reasonable Adjustments

At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at [e-mail]. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.

#LI-hybrid

Business Area

Finance

Primary Location

Luton