Onsite IT Support & Admin Specialist

Northern Ireland Water Limited; Derry/Londonderry; On-site; GBP 26,000 - GBP 30,000; Full time

Job summary

A well-established, multi-site organization is seeking an IT Administrator in Derry to provide onsite IT support. This role involves troubleshooting issues, setting up new equipment, and assisting with telephony systems. The ideal candidate will have experience in IT support and a customer service mindset. The position offers a salary range in the high £20s to £30k and 28 days of annual leave, with opportunities for professional development within the company.

Benefits

28 days annual leave

Supportive onsite environment

Stable, long-term role

Qualifications

• Proven experience in IT support/helpdesk within a commercial environment.
• Able to support non-technical users and senior stakeholders.
• Strong troubleshooting mindset with a practical approach.

Responsibilities

• Act as the first point of contact for day-to-day IT issues.
• Set up new starters with equipment and logins.
• Assist with meeting room technology and office setups.

Skills

IT support

Helpdesk experience

Troubleshooting

Customer service

Organizational skills

Tools

VoIP systems

Job description

A well-established, multi-site organization is seeking an IT Administrator in Derry to provide onsite IT support. This role involves troubleshooting issues, setting up new equipment, and assisting with telephony systems. The ideal candidate will have experience in IT support and a customer service mindset. The position offers a salary range in the high £20s to £30k and 28 days of annual leave, with opportunities for professional development within the company.