Legal Administrator

iamproperty Group; England; Hybrid; GBP 25,000 - GBP 30,000; Full time

Job summary

A property technology company in the UK is seeking a Business Support Administrator to manage incoming calls, liaise with partners and ensure quality checks on legal documents. Ideal candidates will have strong organizational and communication skills, with prior customer service experience being desirable. This role promotes a diverse and inclusive workplace, offering benefits such as wellbeing allowances and flexible working arrangements.

Benefits

Private Counselling

£150 Wellbeing Allowance

Working elsewhere policy (4 weeks per year)

Buy and sell annual leave scheme (up to 3 days per year)

Qualifications

• Experience within administration is desirable but not essential.
• Previous experience in Customer Service.

Responsibilities

• Answer incoming calls and distribute to relevant areas of the business.
• Liaise with partner agents and branches professionally.
• Ensure quality checks on certified copies of legal documents.
• Be an ambassador for the company in all engagements.

Skills

Excellent organisational skills

Excellent communication skills

Strong attention to detail

Customer Service experience

Job description

Overview

We founded iamproperty to do the things no one else was doing, but we’ve grown because we have the best people. It’s our team who drive our success and help make our culture unique, creative, and filled with personality.

With over half our staff working remotely, location is not an issue either. Hiring people from all over the country has enabled us to broaden our reach, further adding to our diverse mix of teammates.

We currently have over 750 talented members of staff who share one vision, working together to transform the property industry and helping our Partner Agents succeed!

From CRM and auction to compliance, onboarding and conveyancing, our solutions work behind the scenes to give agents choice and control. We’re already working with over 7,000 UK Estate Agency branches to accelerate their success today, with a market leading ecosystem of solutions that ensures they have everything they need to manage their business, team and clients.

What can we offer you?

We’re proud to offer a benefits package that supports our team in work and life. From enhanced flexibility and working from anywhere to your birthday off, an annual wellbeing allowance and our own discounts portal

• Private Counselling with a weekly confidential helpline available
• £150 Wellbeing Allowance per year
• Working elsewhere policy (4 weeks per year)
• Buy and sell annual leave scheme (upto 3 days per year)

What will you be doing as a Business Support Administrator –

• You will answer incoming calls and distribute to relevant areas of the business always delivering excellent customer service.
• You will liaise with our partner agents and branches in a professional manor, whilst effectively communicating with vendors, chasing important documents needed for the completion of sale.
• You will ensure quality checks are made on certified copies of legal documents, and scan, copy and return important legal documents such as Title Deeds and certificates.
• You will be an ambassador for iamproperty, presenting yourself in the best way to our partner agents, their clients, your team and everyone you engage with.

What are we looking for?

• Experience within administration is desirable but not essential.
• Previous experience in Customer Service.
• Excellent organisational skills.
• Excellent communication skills both written and verbal.
• Strong attention to detail.

Next steps

We would love to hear from you if you are interested in this opportunity! Once you have clicked apply and submitted your application, if successful, a member of the Recruitment team will be in touch to chat more!

We encourage people of all backgrounds, identities and abilities to apply. We are committed to creating an accessible and inclusive experience for all candidates - if you need any reasonable adjustments to support your application or interview process, just let us know how we can help!

Thank you for the initial interest in joining iamproperty and we wish you luck moving forward in your application process!

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Equal Opportunity Statement: We are committed to creating an accessible and inclusive experience for all candidates. If you need any reasonable adjustments to support your application or interview process, please let us know how we can help.