Legal Support Assistant

PT group; Birmingham; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading legal support firm in Birmingham is seeking a proactive Legal Support Assistant. You will play an integral role within the Commercial Property team by providing comprehensive administrative support to legal professionals. Key responsibilities include managing client files, handling communications, and ensuring documentation is accurate and high-quality. Ideal candidates will have a solid legal administrative background, proficiency in Microsoft Office, and excellent communication skills. This role offers opportunities for personal growth and a supportive work environment.

Benefits

28 days annual leave

Bonus scheme

Life Assurance

Healthcare cash plan

Gym membership contribution

Qualifications

• Previous experience in a legal or professional services environment is preferred.
• Solid legal administrative background with an understanding of legal processes.
• Experience in a client-facing role with a professional manner.

Responsibilities

• Manage the full file opening and closing process.
• Act as the first point of contact for clients.
• Support the preparation of financial transactions.

Skills

Strong IT proficiency

Excellent communication

Attention to detail

Client-facing experience

Proactive approach

Tools

Microsoft Office

Case management systems

Job description

About The Role

We are seeking a proactive, highly organised, and service-oriented Legal Support Assistant to play a key role in our Commercial Property team in our Birmingham office. This is a pivotal position within our support staff, providing comprehensive administrative and business support to Partners and fee earners to ensure the smooth running of the department.

You will work closely with legal professionals and clients, contributing to the success of the team through efficient file management, client communication, and high-quality document production.

Key Responsibilities

• Manage the full file opening and closing process, ensuring compliance and accuracy
• Act as the first point of contact for clients, delivering a professional and friendly service
• Provide proactive administrative and business support to fee earners, anticipating their needs where possible
• Support the preparation of financial transactions and related documentation
• Draft, format, and proofread correspondence, legal documents, and forms
• Produce documents through audio typing and word processing
• Manage diaries and coordinate appointments for allocated fee earners

About You

To succeed in this role, you will ideally have:

• Previous experience in a legal or professional services environment (preferred)
• Solid legal administrative background with a good understanding of legal processes
• Familiarity with case management systems
• Experience in a client-facing role and a professional manner
• Broad understanding of administrative tasks within a legal practice
• Strong IT proficiency, particularly in Microsoft Office (Word, Outlook, Excel), Teams, and Zoom
• Exceptional attention to detail and a high standard of accuracy
• Excellent communication, interpersonal, and organisational skills
• A proactive approach and willingness to support the wider team

Benefits of working with us as a Legal Support Assistant include:

• 28 days annual leave (plus public holidays)
• Bonus scheme
• Life Assurance
• Scottish Widows Pension Scheme
• Healthcare cash-plan
• 1/3 gym membership contribution
• Electric vehicle scheme
• Happy People/Perks at Work benefits portal
  
• Cycle to Work scheme
• Flu vaccinations

Is HCR the smart move for you?

HCR suits people who love a challenge and want to work in an environment where careers thrive on the back of hard work and personal merit. Our people enjoy feeling part of something bigger than themselves, and whilst our clients drive our development, it is our people who bring their energy, enthusiasm, and entrepreneurial mindsets together to solve problems and help our clients succeed.

Why HCR people love their jobs

Our people tell us they enjoy working on good quality, interesting matters from a wide variety of our clients, because they get the experience they want to develop their careers. We will give you responsibility early, the mandate to make things happen and we’ll back your good ideas. Our “Passion for People” lives and breathes every day throughout the firm as our peoples’ energy and sense of fun create a warm environment in which to thrive.

What career progression will HCR offer you?

HCR’s growth constantly creates opportunities for people who want to go places and make a difference, your career plan can become part of our growth plan. At HCR you can expect to work with friendly, energetic, ambitious people, who love getting stuck into a client problem, and enjoy celebrating a good outcome. Our people value the sense of community provided by the individual personality of each office and the collegiate approach across all our service and sector teams.

What does HCR believe, achieve and stand for?

As a Times Best Law firm, among the UK Top 60, we provide the full range of services that you would expect to organisations, business leaders and individuals. However, in our mission to give everyone the opportunity to experience a different kind of legal service we take an entrepreneurial approach. We’re flexible and responsive to the needs of our clients, delivering the best outcomes for them. We have more than 800 lawyers and support staff, including more than 150 partners, and have been awarded the Law Society’s Lexcel quality mark in recognition of our compliance and client care standards.

With ten offices in England and Wales our well-established presence stretches from west to east, ensuring clients can access a full-service legal offering no matter where they’re located. We’ve expanded significantly in Birmingham, Cardiff and the Thames Valley, and our merger with Hewitsons resulted in a full service regional hub being established in the heart of the Waterside innovation area centre of Northampton. Our London and Cambridge continue to grow apace.

With solid connections in the communities we work in, and a track record of delivering legal advice to businesses and individuals throughout the areas we base ourselves in, our clients continue to value our approach to providing legal advice, in the way they need, when they need it.

As HCR is an equal opportunities employer, we don’t just accept differences, we celebrate them. We want to attract a diverse and ambitious workforce that reflects all backgrounds and skills to create a workplace that is supportive and inclusive, recognises and nurtures talent, and which works together to achieve the best outcome for our clients. We are privileged to be an armed forces-friendly organisation.
We also want you to achieve your absolute best during the recruitment process. Please let us know of any changes we can make at any point that will help support your application. If this opportunity sounds of interest to you, please make an application and submit your CV.