ZCX Business Development Representative

Workvivo Limited; United Kingdom; Hybrid; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading collaboration platform provider is seeking a ZCX Business Development Representative to drive growth across the UK Public Sector. The role involves generating pipeline, engaging with strategic customers, and collaborating with partners to enhance sales execution. Ideal candidates should have experience in SaaS and customer experience solutions, possess excellent communication skills, and be passionate about forging business relationships. The position offers a hybrid working model, supporting a balanced work-life environment.

Qualifications

• Proven capability in generating pipeline and achieving sales goals.
• Strong consultative skills with a customer-first approach.
• Experience working in a fast-paced, collaborative environment.

Responsibilities

• Proactively generate pipeline and drive growth across UK Public Sector.
• Work with Zoom's partner ecosystem to accelerate sales.
• Engage with clients to ensure needs are met and relationships built.

Skills

Experience in SaaS, contact centre, AI-driven, or customer experience solutions

Proven ability to prospect, generate pipeline, and accelerate deals

Knowledge of UK Public Sector

Strong track record of working with partners

Excellent communication skills

Passion for customer experience and building strong business relationships

Job description

ZCX Business Development Representative

What you can expect

As a ZCX Business Development Representative, you'll proactively generate pipeline and drive growth across UK Public Sector target prospects. You'll focus on strategic CX customers—existing Zoom accounts with no CX penetration and/or net-new organizations. You'll combine prospecting and outreach with strategic go-to-market execution. Work across Zoom's partner ecosystem, CX marketing, and sales teams to accelerate pipeline creation and sales velocity. This role requires exceptional communication skills, persistence, and strong prospect qualification abilities.

About the Team

The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they expand Zoom's global presence. They help businesses harness the full potential of virtual collaboration.

What we’re looking for

• Have experience in SaaS, contact centre, AI-driven, or customer experience solutions
• Demonstrate proven ability to prospect, generate pipeline, and accelerate deals
• Possess knowledge of UK Public Sector
• Have a strong track record of working with partners to deliver joint GTM initiatives
• Possess excellent communication skills with a consultative, customer-first approach
• Bring passion for customer experience, AI, and building strong business relationships

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Learn more by visiting our information hub.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.