Strategic Planning Manager

Worldpay Group Plc; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job description

We’ve joined forces with Global Payments. Explore their career site to unlock even more opportunities.

Make your mark at one of the biggest names in payments. We’re looking for a Strategic Planning Manager to join our ever‑evolving Enterprise Global Operations team, this is an exciting opportunity to gain hands‑on experience in a dynamic, fast‑paced environment, working closely with senior leaders and cross‑functional teams to drive continuous improvement across the business.

About the team

The Enterprise Global Operations Group is a best‑in‑class organisation supporting Worldpay’s Enterprise customers through implementation and onboarding, exceptional on‑going client services and regional strategy, ensuring the highest standards for client experience are set, and day to day operations are managed seamlessly.

You will be part of the Strategy and Planning team and will ensure the Enterprise strategy, priorities and key activities are well understood both inside and beyond Enterprise Operations. You will work closely with the Strategy & Transformation team, Enterprise Chief of Staff team and Operations Leadership team to plan, deliver and facilitate a number of key business area activities to help us achieve our overall strategy and create simple and efficient business processes, ensuring we have the right cadence of governance and communication at all levels. You will also help us partner effectively across the business, particularly with our colleagues in procurement, finance and compliance.

The Strategic Planning Manager will play an exciting and pivotal role in supporting the development and execution of our business strategy within Enterprise Operations at Worldpay, including governance, business partnering and communication.

What you will be doing

• Business Review Preparation: Assist in the planning and development of quarterly business review updates, collaborating with colleagues across Enterprise Operations and the Chief of Staff team to shape content and maintain review schedules.
• Reporting & Communication: Manage weekly updates for the Enterprise Operations SVP and CEO, synthesising insights from leadership and functional teams to produce clear, concise reports on business priorities.
• Initiative Planning: Contribute to the organisation of workshops, projects or events that support our strategic goals on meaningful subjects such as AI and automation.
• Stakeholder Collaboration: Build strong working relationships with key partners including Procurement, Finance, and the Chief of Staff to ensure alignment and forward planning on strategic priorities.
• Board & Leadership Support: Coordinate the preparation and delivery of board materials, partnering with internal teams to ensure timely, accurate, and impactful presentations for senior stakeholders.
• Presentation and storytelling: Develop high‑quality presentations and reports, tailoring communications to suit a range of audiences and purposes.
• OKR Advocacy: Help champion our objectives and key results (OKRs), working with teams to drive engagement, track progress, and maintain focus on critical metrics.
• Governance & Alignment: Support the coordination of strategic planning and governance activities, ensuring coherence and consistency across Enterprise Operations.
• Process Improvement: Participate in process improvement projects, using data and analysis to identify opportunities for efficiency and best practice adoption.
• Ad‑hoc Project Support: Assist the Director of Strategy & Planning on special projects and initiatives that contribute to the broader Enterprise Operations strategy.

What you will bring

• Strong organisational skills, ensuring thorough follow‑through on all tasks and adaptability to balance priorities.
• High attention to detail, demonstrated through consistently accurate and high‑quality work.
• An analytical mindset, able to interpret data and draw meaningful insights to support business decisions.
• A proactive and forward‑thinking approach, anticipating needs and identifying opportunities for process improvement.
• Excellent written and verbal communication skills, capable of conveying complex information clearly to stakeholders at all levels.
• Strong interpersonal skills stakeholder management and relationship‑building abilities, enabling effective collaboration and influence across teams.
• A global perspective, ensuring consistency and alignment across regions, while remaining adaptable to local needs and nuances.
• Project management capabilities, with experience in coordinating and delivering a variety of initiatives while keeping stakeholders informed.
• A digital first mindset, with passion for finding new ways to automate and streamline our processes using technologies to support.

What we offer you

• A competitive salary and benefits.
• A variety of career development tools, resources and opportunities.
• The chance to work on some of the most challenging, relevant issues in the payment industry.
• Time to support charities and give back in your community.

My Health

We provide a healthcare allowance towards the costs of your health benefits, giving you the flexibility to choose the coverage you and your family needs across our medical, dental and healthcare cash plans. Our medical plan also includes a neurodiversity assessment pathway.

My Money

We offer access to a pension scheme with a company contribution of 9% of base salary if you contribute at least 3%. You can also own your personal finances through our Workplace ISA and GIA.

My Lifestyle

We offer Employee Assistance Programs to support through any changes that matter to you.

My Family

Our family inclusion network offers support for Worldpayers raising families and caring for family members.

My Protection

We offer company‑funded life and income protection insurance with the option to purchase additional insurances, including critical illness for you and your partner, life insurance for your partner, and personal travel insurance.

My Time Off

We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

My Specialized Support

We offer company‑funded annual Health Assessments. We also provide free access to a Virtual GP for you and your family, and full funding for female Worldpayers to access our Menopause Support Plan.

We provide a monthly wellbeing allowance for you to spend on anything that supports your physical and/or mental wellbeing.

Application Review

Once you’ve submitted your application, Worldpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we’ll invite you for an interview where we can get to know each other better.

Interview with a Worldpayer

This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Worldpayers.

Offer and Onboarding

The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Worldpayer.

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