Support Worker - Community

Claro Employee Services Pty; Newport; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A disability support organization in the UK seeks compassionate individuals for flexible shifts assisting clients with complex care needs. Responsibilities include person-centered planning, complex physical care, and medical monitoring. Ideal candidates are warm, adaptable, and reliable team players. The role offers competitive pay, paid training, and a collaborative team environment. Join us in making a real difference in the lives of those we support while embracing our core values of integrity, care, and growth.

Benefits

Paid induction and training

Paid travel between client shifts

Employee referral bonus

Flexible scheduling

Qualifications

• Genuine caring and warm personality.
• Interest or experience in complex care and disability.
• Good notetaking and teamwork skills.

Responsibilities

• Conduct person-centered planning with clients.
• Assist with complex physical care and daily tasks.
• Provide medical support and monitor changes.

Skills

Person-centered care

Communication skills

Adaptability

Reliability

Job description

About Claro Disability Services

At Claro, we help people with complex needs live more independent and confident lives. We set the standard for specialist disability services, delivering excellence in complex support. With 30 years of experience and national coverage, we provide the right homes, supports, and transitions guided by expertise and delivered with care.

What makes this role exciting

• You’ll work with people who have big, real world needs, from mobility and medical care to daily routines, communication, and fun activities.
• Every client is a unique story. You’ll tailor supports to their goals, vibes, routines, values, and culture.
• You’ll team up with families, medical professionals, and other support workers to keep everything running smoothly.
• Shifts flexible with your you’ll build genuine relationships, not just checklists

What you’ll do

• Person-centered planning: Chat with the client (and family/advocates), get to know them and understanding of goals and routines.
• Complex physical care: Help with mobility, transfers, positioning, daily tasks, and devices (wheelchairs, aids, etc.) as outlined in the plan
• Medical supports: Watch for changes, follow med/clinical plans, and liaise with the care team if things shift.
• Social time and participation: Bring meaning, fun, and community access aligned with interests.
• Autonomy and advocacy: Support decision-making, respect consent, boost independence where possible.
• Cultural humility: Respect backgrounds, beliefs, and ways of being
• Showering/Dressing assistance
• Light Domestic duties
• Medication prompting
• Assistance with food

Who we’re looking for

• A person-centered, warm, patient, and genuinely caring soul.
• Interest or experience in complex care, disability, and health nuances.
• Great communicator: listens well, reads cues, and adapts to different styles.
• Reliable and professional, with good notetaking and teamwork.
• Flexible and adaptable; comfortable with changing needs and shifts.
• Values fit: Bring Energy, Nurture and Care, Act with Integrity, Listen and Connect in action.

What are the shifts

• Tuesday 10am-1pm and 1.30pm-3.30pm
• Thursday 10am-1pm and 1.30pm-4.30pm
• Saturday 1.30pm-4.30pm
• Sunday 1.30pm-4.30pm

What you’ll get (the good stuff)

• Paid induction and training when you start
• Paid travel between client shifts (minimum distance applies)
• Real-impact, person-centered work that’s meaningful day-to-day.
• Employee referral bonus to the value of $300
• Tailored onboarding for each client and ongoing support from a clinical team.
• Flexible scheduling to fit your life while serving clients well.
• A kind, collaborative team that values your voice and growth.
• Competitive pay and clear paths to deepen your skills and roles.
• A workplace that lives our values every day, in every interaction.
• Employee of the month

We are a values-led organisation, we bring energy, act with integrity, nurture and care and we listen and connect. Our values demonstrate our commitment to our people, customers, and community, and define who we are, what we do, and how we do it. When we come together, we shine.

We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people.

If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community.