Support Worker - Social Care

Malvern Hills; Whitehaven; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading care organization is seeking a Support Worker in Whitehaven to assist customers with complex needs in their daily living tasks. You will play a vital role in fostering their independence and achieving their personal goals, creating a positive impact every day. The ideal candidate will have a passion for care, experience supporting others, and a resilient attitude. This role offers a fulfilling work environment, extensive training, and a variety of employee benefits including generous leave, health plans, and flexible working hours.

Benefits

34 days leave (increasing to 39)

Health cash plan covering dental and optical costs

Over 800 high street discounts

Career growth opportunities

Flexible start and finish times

Paid Enhanced DBS check

Qualifications

• Experience of caring for others, including family members or in a paid role.
• Ability to listen and understand customer needs effectively.
• Must be calm under pressure and detail-oriented.

Responsibilities

• Assist customers with daily living tasks to foster independence.
• Support in budgeting, meal preparation, and maintaining tenancy.
• Carry out risk assessments and plan support strategies.
• Engage in regular conversations with customers.

Skills

Passion to support customers

Experience in care

Ability to work on own initiative

Resilient approach

Flexible personal approach

Job description

Want to be part of a team that really cares and empowers you to help change a customer's life for the better? As our Support Worker, you'll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community. You'll make a big difference each day as you help our customers achieve their hopes and aspirations.

Responsibilities

• Assist customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations and outcomes documented in their support plans.
• Help customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
• Carry out risk assessments, support planning, goal setting and regular reviews.
• Have regular conversations, chats and catch ups – there's no rushing from one customer to the next. Plenty of time to work together with colleagues.

Why join us

This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work! We do our best work when we're ourselves – that's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

What we're looking for

• Passion to support our customers to live their best life, working together with an eye for detail.
• Experience of caring for others – you may have worked in care before or have experience caring for family members or children.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
• Recognise every customer is different and you are able to adopt a flexible, personal approach, listening to customers to understand their needs, Disability Confident.

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

What's in it for you?

• 34 days leave (including bank holidays and a me day to use for whatever you fancy – increasing to 39), and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues – when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matter to us, and we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Flexible start and finish times on occasion – you can adapt shifts to fit your life.
• Shifts include 7 am‑3 pm, 9 am‑5 pm or 11 am‑7 pm.
• Use technology to update support plans, complete online learning and collaborate with colleagues.
• Enhanced DBS check is required; we pay for it.