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Automotive Technical Support Engineer: Real-Time Diagnostics
Direct Line Group
Birmingham
Hybrid
GBP 30,000 - GBP 40,000
Full time
Today
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Job summary
A leading automotive services provider seeks an Automotive Technical Support Engineer in Birmingham. The role involves delivering real-time technical support to roadside technicians and internal customers, enhancing repair rates and developing a technical information platform. Applicants should have strong automotive repair and diagnostics experience. The position offers a hybrid working model, excellent benefits, and a focus on customer satisfaction and continuous improvement.
Benefits
9% employer contributed pension
50% off home, motor and pet insurance
Free Green Flag breakdown cover
EV car scheme
Qualifications
- Essential motor experience in Repair & Diagnostics.
Responsibilities
- Provide real-time automotive technical support to customers.
- Drive improvements in roadside repair rates.
- Develop a technical information platform for technicians.
Skills
Motor experience in Repair & Diagnostics
Job description
A leading automotive services provider seeks an Automotive Technical Support Engineer in Birmingham. The role involves delivering real-time technical support to roadside technicians and internal customers, enhancing repair rates and developing a technical information platform. Applicants should have strong automotive repair and diagnostics experience. The position offers a hybrid working model, excellent benefits, and a focus on customer satisfaction and continuous improvement.
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