Automotive Technical Support Specialist – EV Diagnostics

Calex Uk; Coventry; On-site; GBP 40,000; Full time

Job summary

A leading automotive training firm in Coventry is seeking a passionate automotive engineer. This role involves collaborating with quality teams to generate customer incident reports, providing technical support, and ensuring customer satisfaction across all Stellantis brands. Candidates should have a full motor vehicle engineering apprenticeship or technical degree, a strong background in the motor industry, and excellent communication skills. A comprehensive benefits package is offered, including a company car, health services, and 26 days annual leave.

Benefits

Company Car (BIK)

26 Days Annual Leave

Private GP and Healthcare Services

High Street Discounts

Discounted Gym Memberships

Pension

Life Assurance

Qualifications

• Full motor vehicle engineering apprenticeship or a technical degree related to automotive engineering.
• Expert-level technician status required.
• Extensive experience in vehicle evaluation and product problem investigation.

Responsibilities

• Collaborate with central quality teams on Customer Incident Reports.
• Support requests from internal and external departments.
• Provide office and field support to Technical Field Managers.
• Manage processes to achieve deliverables within budget.

Skills

Diagnostic or Expert-level technician

Strong communication skills

Good computer literacy

Ability to analyze and make decisions

Experience in vehicle evaluation

Language skills (French, Italian, German)

Education

Full motor vehicle engineering apprenticeship or technical degree

Electric Vehicle qualification (IMI Level 3 or above)

Job description

A leading automotive training firm in Coventry is seeking a passionate automotive engineer. This role involves collaborating with quality teams to generate customer incident reports, providing technical support, and ensuring customer satisfaction across all Stellantis brands. Candidates should have a full motor vehicle engineering apprenticeship or technical degree, a strong background in the motor industry, and excellent communication skills. A comprehensive benefits package is offered, including a company car, health services, and 26 days annual leave.