Strategic Account Director: CRM & Growth Leader

Vml Map; Greater London; On-site; GBP 70,000 - GBP 90,000; Full time

Job summary

A leading marketing agency in the United Kingdom is looking for an Account Director to drive CRM initiatives and oversee team management. This role requires 8+ years of experience in project management, strong client communication, and the ability to strategize and execute marketing campaigns. Ideal candidates are proactive leaders with excellent communication skills. Join a diverse team of specialists in a global agency committed to customer-centric solutions.

Qualifications

• 8+ years of experience as a project manager in CRM, digital marketing, or related field.
• Extensive experience leading teams and managing stakeholders across departments.
• Competence and self-discipline to manage deadlines, estimates, and budgets excellently.

Responsibilities

• Leading and developing customer relationship management (CRM) initiatives.
• Enhancing client communication strategies.
• Developing project scopes, plans and budgets.
• Producing high-quality presentations for meetings.
• Managing a team of project managers.
• Recruiting and cultivating a strong team.

Skills

Project management

Strategic vision

Client communication

Data-driven decision-making

Team management

Great communication in English

Tools

Salesforce Marketing Cloud

Adobe Marketing Cloud

Job description

A leading marketing agency in the United Kingdom is looking for an Account Director to drive CRM initiatives and oversee team management. This role requires 8+ years of experience in project management, strong client communication, and the ability to strategize and execute marketing campaigns. Ideal candidates are proactive leaders with excellent communication skills. Join a diverse team of specialists in a global agency committed to customer-centric solutions.