Assistant Manager – Hospitality Team Lead

Scotsman; Glasgow; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading hospitality company in Scotland is looking for an enthusiastic Assistant Manager to support daily operations. You will help ensure high levels of customer service and operational efficiency, while also leading and motivating the team. Ideal candidates should have proven experience in hospitality, excellent communication skills, and the ability to multitask under pressure. The position offers various perks including flexible working, discounts, and career development opportunities.

Benefits

TRONC electronic tips

Wagestream access

30% off food and cinema tickets

Quarterly bonus payment

Hotel and Apartment discounts

Access to Scotsman Perks Benefits Portal

Staff meals on duty

Flexible working opportunities

Career development training

Refer a Friend Scheme

Qualifications

• Proven experience in hospitality or customer-facing environment.
• Strong leadership and people management skills.
• Excellent communication and interpersonal skills.
• Ability to multitask and work well under pressure.

Responsibilities

• Support the General Manager in overseeing daily operations.
• Lead and motivate the team to deliver outstanding service.
• Handle customer inquiries and complaints effectively.
• Oversee inventory and stock management.

Skills

Leadership

Communication

Multitasking

Customer service

Job description

A leading hospitality company in Scotland is looking for an enthusiastic Assistant Manager to support daily operations. You will help ensure high levels of customer service and operational efficiency, while also leading and motivating the team. Ideal candidates should have proven experience in hospitality, excellent communication skills, and the ability to multitask under pressure. The position offers various perks including flexible working, discounts, and career development opportunities.