Night Porter & Guest Services Specialist

RAD Hotel Group; Dumfries; On-site; GBP 10,000 - GBP 40,000; Part time

Job summary

A family-owned hotel group is seeking a Night Porter at Hetland Hall Hotel in Dumfries. The role involves providing excellent customer service during the night shift, managing event setups, and ensuring hotel safety. Candidates should have experience in hospitality, be flexible with shift timings, and have strong problem-solving skills. This position offers training, career progression, and tips, making it a rewarding opportunity within a vibrant team.

Benefits

4-weekly tips

Weekly pay

Career progression opportunities

Training and development

Uniform provided

Discount across all RAD Hotel Group venues

Birthday Incentive

Length of Service Incentive

Qualifications

• Experience in a similar role, preferably within the hotel or hospitality industry.
• Flexibility to work night shifts, weekends, and holidays.
• Must be over 18 years old.

Responsibilities

• Provide bar service to guests during the night.
• Setup function rooms for weddings, conferences, and events.
• Ensure safety and security of the hotel and its guests.

Skills

Customer service skills

Problem-solving

Ability to work independently

Attention to detail

Job description

A family-owned hotel group is seeking a Night Porter at Hetland Hall Hotel in Dumfries. The role involves providing excellent customer service during the night shift, managing event setups, and ensuring hotel safety. Candidates should have experience in hospitality, be flexible with shift timings, and have strong problem-solving skills. This position offers training, career progression, and tips, making it a rewarding opportunity within a vibrant team.