Night Porter

RAD Hotel Group; Glasgow; On-site; GBP 10,000 - GBP 40,000; Part time

Job summary

A hospitality group in Scotland seeks a proactive Night Porter for its Dalmeny Park House Hotel. The role includes setting up event spaces, providing excellent customer service, and ensuring the safety of the hotel during night shifts. Candidates should possess strong customer service skills, thrive in a dynamic environment, and prefer flexibility to work nights, weekends, and holidays. An ideal fit will have prior experience in hospitality, as well as a professional demeanor and proactive attitude.

Benefits

4-weekly tips

Weekly pay

Career progression opportunities

Training and development

Uniform provided

Discount across all 8 RAD Hotel Group venues

Birthday incentive

Length of service incentives

Qualifications

• Experience in a similar role in the hotel or hospitality industry.
• Must be 18 years or older.
• A driver's license and access to your own vehicle is preferred.

Responsibilities

• Set up wedding and event spaces for various occasions.
• Respond to guest requests and assist with late check-ins/outs.
• Ensure safety and security of the hotel and its guests.
• Provide bar service to guests during the night.
• Complete night audit duties and balance financial records.

Skills

Customer service skills

Ability to work independently

Attention to detail

Flexibility for night shifts

Job description

Night Porter

Dalmeny Park House Hotel

Part-Time (23 Hours) – Extra hours available during peak times and holidays

We are looking for a reliable and proactive Night Porter to join our team at Dalmeny Park House Hotel. This hands-on role is ideal for someone who thrives in a dynamic environment. You will ensure smooth hotel operations during the night shift, provide excellent customer service, and maintain high safety and service standards for all guests.

At RAD Hotel Group, we pride ourselves on creating memorable experiences through exceptional hospitality, distinctive venues, and a commitment to excellence. Our award-winning collection of hotels across Scotland each has its own unique personality but all share the same RAD values: quality, passion, and genuine care for our guests and people.

What You'll Be Doing:

• Set up wedding and event spaces for weddings, conferences, and other occasions.
• Respond to guest requests and assist with late check-ins/outs, ensuring all needs are met.
• Ensure the safety and security of the hotel and its guests through regular checks of public areas and rooms.
• Assist with luggage, deliveries, and help maintain a clean, organized hotel environment.
• Provide bar service to guests during the night, ensuring a welcoming and friendly atmosphere.
• Complete night audit duties, balancing financial records for the day.
• Report maintenance issues or security concerns to the relevant departments.

What We're Looking For:

• Experience in a similar role, ideally in the hotel or hospitality industry.
• Strong customer service skills with the ability to engage and interact positively with guests.
• Ability to work independently and take initiative.
• Flexibility to work night shifts, weekends, and holidays as required.
• Excellent attention to detail and proactive problem-solving skills.
• A professional and friendly demeanour, with a strong work ethic.
• Must be 18 years or older.
• A driver's license and access to your own vehicle is preferred.

What We Can Offer You:

• 4-weekly tips
• Weekly pay
• Career progression opportunities
• Training and development
• Uniform provided
• Discount across all 8 RAD Hotel Group venues
• Birthday incentive
• Length of service incentives