Shift Manager: Lead Team, Delight Customers

Greggs plc; United Kingdom; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading food retailer in the UK seeks a Shift Manager to lead a team and ensure exceptional customer service. You will be responsible for managing the shop during shifts, serving customers, and maintaining shop standards. Ideal candidates have team supervisory experience and are passionate about customer satisfaction. The role offers competitive pay, team discounts, and a supportive workplace culture that values inclusivity and personal growth.

Benefits

Competitive pay

Colleague discount up to 50%

Free hot drinks during shifts

Paid breaks

10% share of profits

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with 7% match

Employee assistance app and helpline

Long service awards

Savings and discounts for everyday shopping

Qualifications

• Reliable and supportive of an inclusive culture.
• Passionate about delivering exceptional customer service.
• Previous team supervisory experience in a customer-focused environment.

Responsibilities

• Inspire the team to deliver amazing results and maintain store standards.
• Lead by example and serve customers in a friendly manner.
• Ensure shop displays are fully stocked and presentable.

Skills

Natural leadership abilities

Exceptional customer service

Team supervisory experience

Job description

A leading food retailer in the UK seeks a Shift Manager to lead a team and ensure exceptional customer service. You will be responsible for managing the shop during shifts, serving customers, and maintaining shop standards. Ideal candidates have team supervisory experience and are passionate about customer satisfaction. The role offers competitive pay, team discounts, and a supportive workplace culture that values inclusivity and personal growth.