Void Management Officer

Inside Housing Management; Greater London; Hybrid; GBP 40,000 - GBP 60,000; Part time

Job summary

A leading property management company in Greater London is looking for a part-time Void Management Officer. The role involves managing the turnaround of void properties to ensure they are efficiently re-let. Responsibilities include conducting inspections, ordering repairs, and managing relationships with contractors. The ideal candidate should have experience in property management and be willing to travel extensively across a designated area. A valid UK driving license is required.

Benefits

Mileage reimbursement at 45p per mile

Opportunity for flexible hours

Qualifications

• Experience of working in a property management environment, dealing with repairs and void management.
• Strong organisational and time management skills.
• Valid UK driving licence and willingness to travel.

Responsibilities

• Manage void properties to ensure they are ready to let efficiently.
• Carry out inspections and manage repairs for empty properties.
• Provide updates on void performance to management.

Skills

Property management experience

Organisational skills

Time management skills

Ability to work independently

IT proficiency

Job description

Overview

Location: Manchester

Salary: £15,323 Per Annum

Job Type: Part time, Permanent

Working Hours: 20 hours per week (including paid lunch break)

Role Overview: To manage the turnaround of void (empty) properties ensuring they are re-let efficiently, cost-effectively, and to a high standard. The role involves carrying out inspections, raising repairs, ordering furniture and equipment, tracking and chasing progress and post inspecting completed works to minimise void periods and maximize rental income. The post will cover a large geographical area so extensive travel will be required.

Key Responsibilities

• Responsible for void management in a designated large geographical patch, specifically from when notification that a property is going to be void to making the property ready to let.
• Carry out pre and actual void inspections to identify repairs and works required, and order any replacement furniture, furnishings and equipment. Carry out a further pre-let inspection to ensure property is ready to let to a high standard.
• Track and chase progress on all void works and ensure properties are ready for re-letting within target timescales.
• Provide regular updates and reports to management on void performance.
• Focus on any delays in completion of works, problem solving with Nacro operational teams, contractors, Nacro’s leasing team, landlords and other registered providers to resolve any issues delaying the completion of void works
• Identify and suggest improvements to processes, to enhance efficiency and reduce void and repair completion times.

Who Will Thrive in This Role?

• Resilient individuals who know how to maintain a healthy work-life balance.
• Problem-solvers who enjoy thinking creatively to overcome challenges.
• Emotionally intelligent people who understand and respond to human behaviour.
• Team players eager to collaborate and contribute positively.

Essential Skills & Qualities

• Experience of working in a property management environment, dealing with repairs, health and safety checks and/or void management
• Knowledge of property maintenance/repairs identification.
• Strong organisational and time management skills.
• The ability to work on your own initiative.
• Ability to work collaboratively across teams and with external contractors.
• IT proficiency (e.g., housing management systems, Microsoft Office).
• There will be extensive travel in this role so a valid UK driving licence and a car available and willingness to travel to the location of properties within a designated region (and at times to cover neighbouring regions) is required.

Your duties may vary from time to time within the broad remit of your role and grade. You are required to undertake any such reasonable and appropriate duties.

Essential Requirements

• Full UK driving license
• Access to a vehicle and business car insurance (mileage reimbursed at 45p per mile).
• Willingness to travel for business purposes.
• Basic DBS check required.

This role has an “essential travel”requirement. Should you choose to use your own vehicle to meet this requirement, please note that Nacro’s Driving for Work Policyrequires all staff who drive for work purposes to have full business use insurance coverfor their vehicle. Nacro does not reimburse any additional insurance premium costs, as these are already covered within the Inland Revenue mileage expense rate(currently 45p per mile).

For the Nacro Candidate pack please click here.

For further information about the role, please click here.

Vetting Requirements

Due to working with adults in a custodial setting, this role is subject to an Enhanced DBS check against the adult workforce and prison clearance.