Family Hub Navigator

Family Action Partnership; Manchester; On-site; GBP 25,000 - GBP 28,000; Full time

Job summary

A nonprofit organization in Greater Manchester seeks a Family Hub Navigator to deliver quality family support for children and young people. The ideal candidate will have relevant childcare qualifications and experience working with families in community settings. Responsibilities include providing assistance to families, ensuring access to vital services, and collaborating with multi-agency partners. This full-time role offers a competitive salary, flexible working arrangements, and a strong commitment to professional development.

Benefits

25 to 30 days annual leave

Up to 6% matched-pension contributions

Enhanced paid sick leave

Professional development opportunities

Qualifications

• Experience working directly with children, young people, and families.
• Proven ability to engage in individual and group work.
• Knowledge of accessing community and statutory services.

Responsibilities

• Deliver family support to children and their families across the 0–19 age range.
• Coordinate early help interventions and guide families to appropriate resources.
• Support families' needs relating to health, education, and wellbeing.

Skills

Childcare experience

Working with families

Collaboration with multi-agency partners

Education

Relevant professional qualification in childcare, health, or social care

Job description

3. About the role## Family Hub NavigatorJob Reference:1699Location:Greater ManchesterHours of Work:37 hours per week (full time)Salary:£25,221 - £27,780 FTE per annumContract Type:Temporary ContractClosing Date:01 Mar 2026### About the roleID: 1699 Family Hub Navigator Service: Wythenshawe Children’s Centre and Family Hub Salary: - starting at £25,221 bottom end FTE per annum, rising to £27,780 top end Location: Crossacres Family Hub, M22 9TA Hours: Full-time (37 hours per week). We offer flexible working arrangements - please see below for more details. Contract: Temporary - 12 Month Contract Family Action & the Role’s Impact: At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. An exciting opportunity has arisen for a Family Hub Navigator to join the team at Wythenshawe Children’s Centres & Family Hub. We want an individual who is passionate about supporting our aim to make a positive difference and improve outcomes for children, young people and families living in Wythenshawe. We are looking for someone who is experienced in engaging and working with parents and children in individual and group work. Main Responsibilities: • The Family Hub Navigator will deliver high quality, child centred, and whole family support to children, young people and their families across the 0–19 age range (or up to 25 for individuals with SEND). The role focuses on helping families access the right support at the right time by offering information, guidance, coordinated early help interventions, and skilled navigation of community and statutory services. • Working as part of the Family Hub network, the post holder will provide frontline support in community settings, and Family Hubs, contributing to an integrated early help and public health offer. They will support families at universal and Level 2 thresholds in line with the Multi Agency Threshold Document, addressing needs relating to health, education, social wellbeing and environmental factors. Main Requirements (for details check the job description and person specification): • Relevant professional qualification in childcare, early years, youth work, social care, family support, health, community work or equivalent experience • Experience working directly with children, young people and/or families in community, educational or home based settings, using a strengths based whole family approach. • Experience of working with families presenting a range of needs (health, educational, social, emotional, environmental). • Experience of working collaboratively with multi agency partners. • Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced Adult & Children’s Barred Benefits: - an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays - up to 6% matched-pension contributions - enhanced paid sick leave and paid family leave provisions - eye care and winter flu jabs vouchers - cycle to work scheme - investing in your professional development with ongoing quality training and career development opportunities We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. To Apply: • Click the ‘Apply’ link below and fill out our digital application form • Closing Date: Sunday 1st March 2026 at 23:59 • Interviews are scheduled to take place on the 12th March 2026, with slots throughout the working day. For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: [e-mail] All appointments with Family Action are subject to satisfactory Safer Recruitment checks. Our commitment to Equality, Diversity & Inclusion: We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required. We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support. All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role. To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person. \*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.