Catalyst Programs Engagement Lead

TM Forum; Greater London; On-site; GBP 50,000 - GBP 70,000; Full time

Job summary

A leading industry alliance is seeking a Catalyst Success Manager to join the CTO office in London. This role involves managing customer relationships and supporting the Catalyst program, contributing to innovative solutions to industry challenges. Candidates should have a Bachelor's degree, at least 5 years of CRM experience, and be proficient in various software tools. The position requires strong communication skills and the ability to manage multiple priorities. Willingness to travel is expected.

Qualifications

• Bachelor's degree or equivalent relevant experience in customer management.
• At least 5 years prior experience in customer relationship management.
• Energetic and pro‑active ‘can‑do’ attitude.

Responsibilities

• Support the catalyst team and facilitate the matchmaking process.
• Help to utilize TM Forum collaboration assets.
• Present to members and prospects the value proposition of TM Forum.

Skills

Customer relationship management

Excellent communication skills

Technical advisory support

Highly organized

Proficient in Word, Excel, PowerPoint

Education

Bachelor's degree or equivalent

Tools

Salesforce

Jira

Job description

A leading industry alliance is seeking a Catalyst Success Manager to join the CTO office in London. This role involves managing customer relationships and supporting the Catalyst program, contributing to innovative solutions to industry challenges. Candidates should have a Bachelor's degree, at least 5 years of CRM experience, and be proficient in various software tools. The position requires strong communication skills and the ability to manage multiple priorities. Willingness to travel is expected.