Assistant Shop Manager — Lead Retail & Community Impact

Sobell House; Thame; On-site; GBP 20,000 - 25,000; Part time

Job summary

A local charity organization in Thame seeks an Assistant Shop Manager. The role involves shop management, driving sales, and enhancing community engagement. You must have retail experience, strong customer service skills, and the ability to lead a team. This position offers growth opportunities and contributes directly to the charity's mission. The ideal candidate will be passionate about charity retail and helping the community, and available across six days including at least one Saturday.

Benefits

7% employer pension contribution

Sick pay up to 6 weeks

Employee Assistance Programme

Cycle to Work scheme

Qualifications

• Experience in a retail environment and customer service.
• Experience in a managerial or supervisory role.
• Commercial acumen to drive sales and results.

Responsibilities

• Deputy for the Shop Manager, maintaining records in their absence.
• Manage stock donations and create merchandise displays.
• Deliver excellent customer service and respond to enquiries.
• Support in recruiting and training volunteers.
• Build relationships with the local community.

Skills

Retail experience

Customer service

Management skills

Sales-oriented

Health and Safety knowledge

Education

GCSE English and Mathematics

Job description

A local charity organization in Thame seeks an Assistant Shop Manager. The role involves shop management, driving sales, and enhancing community engagement. You must have retail experience, strong customer service skills, and the ability to lead a team. This position offers growth opportunities and contributes directly to the charity's mission. The ideal candidate will be passionate about charity retail and helping the community, and available across six days including at least one Saturday.