Wellbeing jobs in United Kingdom
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Private Client Manager
Job summary
A leading insurance firm in the United Kingdom is looking for a Private Client Manager to manage complex claims and maintain high service standards. The role involves overseeing claims for high net worth clients, mentoring staff, and collaborating with business development teams. Applicants should have relevant experience, strong interpersonal skills, and a full clean driving license. This position offers a range of benefits including professional training funding and flexible working arrangements.
Benefits
Qualifications
- Previous experience as a client manager or in a similar role.
- Proven track record in property adjusting and high net worth clients.
- Experience with major losses is a preference.
Responsibilities
- Handle claims in line with company requirements.
- Oversee claims for mid-high net worth customers.
- Mentor adjusters and support new recruits.
Skills
Education
Tools
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Home United Kingdom
Reporting To: Graham Shord
Exciting new opportunity
Supportive team environment
To carry out the loss adjusting of Major Loss, Private Client and other complex claims and to have oversight of the quality of claims delivery for private client Insurer’s and their customers on a UK wide basis to include supporting the Business Development Team in achieving growth in this area
To handle claims in line with company requirements and particularly the demanding service standards of MCL clients
To oversee all claims involving mid-high net worth customers and those cases requiring additional customer support, taking ownership of such claims if required.
Mentoring adjusters as necessary to ensure “added value” approach to Private Client claims and working with new recruits to ensure they understand the MCL philosophy.
To build relationships with existing Private Client Insurers and be the point of contact for any escalations.
To work with the Business Development and Growth teams to add new clients specialising in mid-high net worth policies to the MCL portfolio.
To ensure key performance indicator targets are reached and maintained
Actively progress and control all cases
Understand and effectively implement Company systems and procedures
Understand Individual client requirements
Ensure technical accuracy of the highest standard
#INDUKI
Required to have previous experience within a similar role
To be at least progressing towards or completion of ACILA , FCILA or other professional qualifications a preference
Top quality interpersonal skills
Ability to work in a fast paced and changing environment
Dependability and persistence are essential
Proven track record of general property adjusting and high net worth.
Experience of major losses is preferable
Completely flexible approach and adaptable to changing priorities
Accustomed to working under pressure in a fast pace, demanding environment
Full, clean driving license required
Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
Environmental & Social
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
Financial Health
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working;
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.