Web Developer jobs in United Kingdom
Education IT Support Engineer - Hybrid, Impactful
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Methodfi
Education IT Support Engineer - Hybrid, Impactful
Job summary
A leading education technology provider in Greater London is seeking an IT Support Engineer to provide top-tier support to educational users. This role involves working collaboratively with the service desk to resolve issues, ensuring a great customer experience, and maintaining various IT systems. Ideal candidates should possess strong troubleshooting skills and a passion for helping others. The position offers competitive pay with benefits and flexible working arrangements including hybrid options.
Benefits
Qualifications
- Experience in maintaining and supporting desktop and mobile devices.
- Familiarity with customer service and IT support.
- Understanding of ITIL methodologies is an advantage.
Responsibilities
- Deliver excellent service to customers.
- Assist with IT managed support service.
- Provide technical assistance to users.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.