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A leading leisure company is hiring a Spa Receptionist to provide outstanding guest services at Aqua Sana Forest Spa. The role involves managing the reception area, handling guest bookings, and delivering a high standard of care and customer satisfaction. Ideal candidates must possess excellent communication skills, organizational abilities, and previous experience in a customer service or beauty-focused position. A flexible work schedule is required, including public holidays.
Aqua Sana Forest Spa is an award-winning spa offering a combination of experiences, products and treatments. Each spa – one at each Center Parcs location – is uniquely designed, with up to 25 spa experience rooms to explore. There is also an extensive range of face and body treatments available to book, carried out by expert therapists using products from the finest product houses including Elemis, Comfort Zone and VOYA.
Aqua Sana Forest Spa is extremely popular and is accessible to both guests staying on the Village as a Center Parcs guest, and external guests who visit Aqua Sana Forest Spa during Spa Days and Spa Breaks.
As a Spa Receptionist, you will provide a professional, prompt and friendly service to all guests as they arrive to the Aqua Sana Reception, in line with Company and Industry standards. You will ensure the smooth running of the reception area on a day-to-day basis, taking care of all guest bookings and queries ensuring treatment and retail sales are maximised and we deliver the highest standard of guest care and profitability.
Working as part of a team, the role requires a professional but outgoing approach, accompanied with enthusiasm at all times and a passion to deliver customer satisfaction.
Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Elveden Forest, as it is not easily accessible by public transport. If you plan to use public transport, please follow this link for a realistic overview of your commute: Plan Your Journey
We have the following contracts available on a flexible basis. This means that your hours and days of work could vary each week, but you will always receive at least your contracted hours each period.
As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and/or New Year on a rota basis.
Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:
If this sounds like your ideal job, then we’d love to see your application.
31 December 2025
Ongoing
Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
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At Center Parcs, everyone's welcome.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect.We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging.We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.