Waiting Staff

Cairndale Hotel; United Kingdom; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent hotel in Dumfries is seeking dedicated Waiting Staff to join their team. The role involves greeting guests, taking orders, serving food and beverages, and maintaining a welcoming atmosphere. Ideal candidates will possess excellent customer service skills and a positive attitude, with flexibility to work evenings and weekends. Join us for a chance to create exceptional experiences and be part of a well-established brand.

Qualifications

• Previous experience in a restaurant or hospitality environment preferred.
• Excellent communication and customer service skills.
• Ability to multitask and work effectively in a fast-paced environment.

Responsibilities

• Greet guests warmly upon arrival and escort them to their tables.
• Present menus, take orders, and provide recommendations to guests.
• Serve food and beverages promptly and accurately.

Skills

Excellent communication and customer service skills

Ability to multitask

Positive attitude and willingness to learn

Flexibility to work evenings, weekends, and holidays

Job description

Join our team

Our Waiting Staff are essential to maintaining the exceptional standards of our brand. They provide personalized attention, attend to guest needs, and ensure a seamless experience that exceeds expectations.

Position Type

Full-time & Part-time

Hotel Area

The Oak Restaurant

Location

Dumfries, South West Scotland

About The Cairndale & Spa

The Cairndale Hotel & Spa is one of the largest family-owned hotels in Dumfries and Galloway, proudly operated by the Wallace family for over 40 years.

With 86 uniquely designed bedrooms and suites, we welcome a diverse range of guests, including solo travelers, golfers, families and outdoor enthusiasts. As an ideal base for exploring the beauty of Dumfries and Galloway The Cairndale offers comfort, convenience, and warm hospitality.

Renowned for hosting large events, we cater to weddings, birthday celebrations and conferences with exceptional banqueting facilities, including a grand ballroom that accommodates up to 350 guests.

Conveniently located in the heart of Dumfries, we are just a five-minute walk from the train station and a key stop on several bus routes, making us easily accessible for all visitors.

Responsibilities

• Greet guests warmly upon arrival and escort them to their tables
• Present menus, take orders, and provide recommendations to guests
• Serve food and beverages promptly and accurately, ensuring a high standard of presentation
• Anticipate guests' needs and respond to requests in a timely and courteous manner
• Maintain cleanliness and organisation in the dining area, including table setup and clearing
• Collaborate with kitchen and bar staff to ensure seamless service
• Process payments and handle cash transactions accurately
• Uphold the highest standards of professionalism and hospitality at all times

Qualifications

• Previous experience in a restaurant or hospitality environment preferred
• Excellent communication and customer service skills
• Ability to multitask and work effectively in a fast-paced environment
• A positive attitude and willingness to learn
• Flexibility to work evenings, weekends, and holidays is essential

If you are passionate about creating unforgettable and exceptional treatment and service and have the qualifications outlined above, we would love to hear from you.

To apply, please submit your CV and a cover letter explaining your relevant experience and why you are the ideal candidate for this position.

Please note: Only shortlisted candidates will be contacted for an interview.