Spa Treatments Lead: Guest Experience & Team Coach

Thwaites; Knutsford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A hospitality company in Knutsford is seeking a Spa Treatments Assistant Manager to lead a team and deliver exceptional spa experiences. The ideal candidate should have a passion for beauty and wellbeing, excellent interpersonal skills, and previous experience in a spa or hotel setting. Responsibilities include managing spa treatments, training team members, and ensuring high standards of customer service are met. This role offers a fun environment, opportunities for career progression, and attractive benefits.

Benefits

Flexible wage access

Tips paid regularly

28 days annual leave

Discounted accommodation

Free gym access

Enhanced maternity and paternity pay

Apprenticeships available

Qualifications

• Previous experience in a spa or hotel environment.
• Ability to deliver high standards of customer service.
• Passion for beauty, spa, and wellbeing.

Responsibilities

• Provide excellent hospitality and guest experiences.
• Maintain high standards in all spa treatments.
• Lead and support team training.
• Manage product stock control.

Skills

Interpersonal skills

Customer service

Team leadership

Sales initiatives

Job description

A hospitality company in Knutsford is seeking a Spa Treatments Assistant Manager to lead a team and deliver exceptional spa experiences. The ideal candidate should have a passion for beauty and wellbeing, excellent interpersonal skills, and previous experience in a spa or hotel setting. Responsibilities include managing spa treatments, training team members, and ensuring high standards of customer service are met. This role offers a fun environment, opportunities for career progression, and attractive benefits.