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We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you’ll go further, faster. What are you waiting for?

Role: Senior SQA Manager

Location: THG HQ, 7-9 Sunbank Lane, Altrincham, WA15 0AF (Fully office based)

About THG Nutrition:

THG Nutrition is home to some of the best-loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, its family of brands, Myvegan, Myvitamins & MP Activewear. We want to be the world's most empowering health movement, championing everyone to live healthier, more active lives. Our brands and people exist to break boundaries, to power and to empower those who want more. Everything we do is in-house, from manufacturing and new product development to content creation, e-commerce, marketing and logistics. This means we’re perfectly positioned to deliver to our vision and keep our place at the top of a fast-moving, global industry. It's an incredibly exciting time to join the team, and we’re always looking for talented people who share our vision and values to drive our Nutrition movement forward.

As a Senior SQA Manager at THG Nutrition, you will play a pivotal role in shaping the quality, safety, and reliability of products enjoyed by millions of customers worldwide. This is a high-impact leadership position where your decisions directly influence brand trust, operational excellence, and supplier capability across a global network. You’ll work at pace within a collaborative, innovative environment, partnering closely with Procurement, NPD, and Manufacturing to drive strategic improvements and support new product launches. With continuous investment in technology, data, and talent, THG Nutrition offers the opportunity to lead meaningful change, develop a high-performing team, and contribute to the growth of one of the world’s fastest-moving nutrition businesses.

Responsibilities Include:

• Developing and implementing appropriate supplier assurance policies, procedures and standards to measure and improve supplier performance.
• Establish global supplier quality performance metrics, dashboards, and reporting.
• Lead long-term quality improvement initiatives across the supply base.
• Developing working relationships with key stakeholder functions – Procurement, NPD and Manufacturing.
• Establish, manage and monitor key performance metrics for suppliers and customer feedback.
• Oversee supplier performance monitoring.
• Development of audit process and tools to ensure supplier compliance to internal and external (Regulatory) standards and requirements.
• Ensure suppliers comply with quality, regulatory, and industry standards.
• Approve supplier and raw material quality documentation.
• Oversee supplier audits and ensure closure of nonconformities.
• Lead supplier escalations affecting production, customer satisfaction, or food safety.
• Guide and validate root cause analyses for critical supplier issues.
• Partner with procurement, NPD, and manufacturing to optimize supplier selection and performance.
• Participate in sourcing decisions for strategic suppliers based on quality, capability, and risk.
• Support customer audits and provide technical expertise on supplier approval and assurance related topics.
• Lead, mentor, and develop the supplier quality assurance team.
• Manage workload allocation, training, and competency development.
• Foster a culture of continuous improvement and data-driven decision-making.
• Oversee supplier and raw material risk assessments and develop mitigation plans.

Requirements

To be considered for this role you will need to have the following qualifications / skills:

• You will have a proven track record in quality systems management.
• You will be degree qualified or equivalent within a science related discipline or experience within a Technical function.
• 3-5 years of experience in supplier quality in the food industry.
• Experience managing 3rd party/internal audits and technical visits.
• Strong knowledge of global quality standards and regulatory frameworks.
• Proven leadership experience managing engineers or cross-functional teams.
• Ability to influence and negotiate with senior stakeholders internally and externally.
• You will have excellent management and communication skills with the ability to develop your team to reach their potential.
• Previous experience in identifying and driving quality and continuous improvement objectives will enable you to make a real contribution to the site.
• Relevant Food Safety qualifications/experience.
• Experience with GFSI certification standards.

What We Offer

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our up-skilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Access face-to-face and virtual appointments with our in-house GP.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Access to on-site barber.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.