"Assistant Store Manager: Elevate Customer Experience"

Mountain Warehouse Ltd; Berkhamsted; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading outdoor retail company in Berkhamsted is seeking an Assistant Store Manager to lead daily operations and create a positive shopping experience. You will drive team performance, support in achieving sales targets, and ensure high standards of customer service. Ideal candidates have retail management experience and a passion for customer satisfaction, plus enjoy various benefits including bonuses and discounts.

Benefits

Monthly bonus scheme

50% colleague discount

28 days annual leave

Employee assistance programme

Auto-enrolment pension scheme

Qualifications

• Proven track record in retail management.
• Results-driven with focus on achieving goals.
• Energetic and proactive, skilled in problem-solving.

Responsibilities

• Lead daily store operations and manage the team effectively.
• Ensure high customer service standards are met.
• Support in achieving sales targets and monitor KPIs.

Skills

Retail management experience

Customer service excellence

Team leadership

Communication skills

Problem-solving

Job description

A leading outdoor retail company in Berkhamsted is seeking an Assistant Store Manager to lead daily operations and create a positive shopping experience. You will drive team performance, support in achieving sales targets, and ensure high standards of customer service. Ideal candidates have retail management experience and a passion for customer satisfaction, plus enjoy various benefits including bonuses and discounts.