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3,072

Service Adviser jobs in United States

SaaS Service Operations Lead | ITIL, KPIs & Uncapped Leave

Correla Limited

Metropolitan Borough of Solihull
On-site
GBP 55,000
4 days ago
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Product Service Operations Lead

Correla Limited

Metropolitan Borough of Solihull
On-site
GBP 55,000
4 days ago
Be an early applicant

Kitchen Team Leader: Lead Service & Grow Your Chef Career

Whitbread PLC

Burnley
On-site
GBP 40,000 - 60,000
4 days ago
Be an early applicant

Head of Customer Services - to December 2026

Tilia Homes Ltd

England
On-site
GBP 125,000 - 150,000
4 days ago
Be an early applicant

Part-Time Catering Supervisor: Lead Kitchen & Service

One Retail

Newport
On-site
GBP 40,000 - 60,000
5 days ago
Be an early applicant
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Part-Time School Catering Supervisor: Lead Kitchen & Service

Chartwells

Aldershot
On-site
GBP 40,000 - 60,000
5 days ago
Be an early applicant

ICT Service Desk Analyst

Transformationunitgm

Norwich
Hybrid
GBP 27,000 - 31,000
5 days ago
Be an early applicant

Store Supervisor: Lead Service & Sales

VF Corporation

Portsmouth
On-site
GBP 60,000 - 80,000
5 days ago
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Property Maintenance Electrician - Van & Tools Provided

Sanctuary Group

Rochford
On-site
GBP 41,000 - 44,000
5 days ago
Be an early applicant

German-Speaking Compliance & Service Analyst - Hybrid

Dubizzle Limited

Manchester
Hybrid
GBP 30,000 - 40,000
5 days ago
Be an early applicant

Compliance and Service Analyst (German-Speaking)

Dubizzle Limited

Manchester
Hybrid
GBP 30,000 - 40,000
5 days ago
Be an early applicant

Clinical Services Manager

HC-One

Leicester
On-site
GBP 80,000 - 100,000
5 days ago
Be an early applicant

Kitchen Team Leader: Lead Service & Quality

Whitbread PLC

Lisburn
On-site
GBP 40,000 - 60,000
5 days ago
Be an early applicant

National Service Manager

Ocular Integration Limited

Broxtowe
On-site
GBP 60,000 - 80,000
6 days ago
Be an early applicant

Estate Services & Safety Coordinator

Town & Country Housing

Tonbridge
Hybrid
GBP 25,000 - 35,000
6 days ago
Be an early applicant

Senior Independent Living Services Lead

Ndh Ltd

Barnstaple
On-site
GBP 30,000 - 36,000
6 days ago
Be an early applicant

Theatre Services Manager: Perioperative Lead

Circle Health Group

England
On-site
GBP 65,000
6 days ago
Be an early applicant

Shift Engineer (Mechanical) – Lead Team, 4-on/4-off

Advance Training & Recruitment Services

Doncaster
On-site
GBP 39,000
6 days ago
Be an early applicant

Catering Supervisor - Lead Kitchen & Service Excellence (29hrs)

Compass Group

United Kingdom
On-site
GBP 25,000 - 35,000
6 days ago
Be an early applicant

Home-Based Gas Engineer – Boiler Breakdown Servicing (Van)

Center Hotels Group.

United Kingdom
Remote
GBP 48,000 - 57,000
6 days ago
Be an early applicant

Part-Time Gym Duty Manager — Lead Service & Sales

Nuffield Health Brentwood

Hull and East Yorkshire
On-site
GBP 23,000 - 28,000
6 days ago
Be an early applicant

Senior Service Operations Leader – Fire & Security

Dedicated IT

Nottingham
Hybrid
GBP 125,000 - 150,000
6 days ago
Be an early applicant

HV Electrical/Mechanical Fitter – 400kV Plant Technician

sse.com

Inverness
On-site
GBP 34,000 - 41,000
6 days ago
Be an early applicant

Electrical/Mechanical Fitter

sse.com

Inverness
On-site
GBP 34,000 - 41,000
6 days ago
Be an early applicant

Head of Care for Children's LD Service | Registered Manager

Northampton Business Directory

Burton Latimer
On-site
GBP 55,000 - 65,000
6 days ago
Be an early applicant

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SaaS Service Operations Lead | ITIL, KPIs & Uncapped Leave
Correla Limited
Metropolitan Borough of Solihull
On-site
GBP 55,000
Full time
4 days ago
Be an early applicant

Job summary

A forward-thinking technology company in the UK seeks an experienced professional to lead service management using ITIL principles within a dynamic SaaS environment. The ideal candidate will have extensive experience in service management, customer-facing roles, and problem-solving skills. The role offers opportunities for continuous improvement and collaboration across teams. The company promotes diversity and inclusion in the workplace, encouraging applications from various backgrounds.

Benefits

Uncapped annual leave
6-12% Pension Contribution
Private Healthcare
Wellbeing Services

Qualifications

  • Extensive experience working within an ITIL or recognised service management framework.
  • Experience applying service management practices within SaaS start-ups or scale-ups.
  • Strong understanding of product lifecycles and aligning service operations with product maturity.
  • Detailed knowledge in developing, analysing, and reporting on service dashboards, KPIs, and SLAs.
  • Customer-facing experience, including escalation management and running service reviews.

Responsibilities

  • Lead service management for allocated products, applying ITIL principles.
  • Monitor service performance through KPIs and SLAs.
  • Collaborate with Customer Success and Product Teams for service reviews.
  • Partner with Product and Engineering Teams for service standards adherence.
  • Lead continuous improvement across service management practices.

Skills

ITIL knowledge
Service management in dynamic environments
Problem-solving skills
Analytical skills
Customer-facing experience
Collaboration across teams
Job description
A forward-thinking technology company in the UK seeks an experienced professional to lead service management using ITIL principles within a dynamic SaaS environment. The ideal candidate will have extensive experience in service management, customer-facing roles, and problem-solving skills. The role offers opportunities for continuous improvement and collaboration across teams. The company promotes diversity and inclusion in the workplace, encouraging applications from various backgrounds.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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