German-Speaking Compliance & Service Analyst - Hybrid

Dubizzle Limited; Manchester; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading software company in Manchester is looking for a German-speaking Compliance and Service Analyst to provide support to suppliers using their platforms. The role includes validating supplier information, ensuring compliance with ESG standards, and delivering high-quality user support. Candidates should be fluent in German and English, with experience in customer service. This opportunity offers a hybrid working model, supportive team environment, and benefits like 25 days holiday and a salary sacrifice pension scheme.

Benefits

Hybrid working policy of 60% office‑based working

Salary sacrifice/private pension scheme

25 days holiday + bank holidays

Enhanced Maternity and Paternity Leave

Health Cash Plan

Learning & Development through Udemy

24/7 Access to a Virtual GP

Life Assurance (4 x Salary after 6 months)

YuLife: employee discounts and wellbeing platform

Regular company socials & events

Qualifications

• Fluent written and spoken German and English are essential.
• Experience in a customer support, service delivery, audit, or compliance environment is preferred.
• Strong time management and organizational skills are required.

Responsibilities

• Provide multilingual support to external users via web chat, phone, and email.
• Carry out detailed compliance checks on supplier questionnaires.
• Guide suppliers on improving their compliance with ESG standards.

Skills

Fluent written and spoken German

Fluent written and spoken English

Customer support experience

Strong IT literacy

Excellent interpersonal skills

Strong time-management skills

Attention to detail

Tools

Google Workspace

MS Office

Job description

A leading software company in Manchester is looking for a German-speaking Compliance and Service Analyst to provide support to suppliers using their platforms. The role includes validating supplier information, ensuring compliance with ESG standards, and delivering high-quality user support. Candidates should be fluent in German and English, with experience in customer service. This opportunity offers a hybrid working model, supportive team environment, and benefits like 25 days holiday and a salary sacrifice pension scheme.