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Sales Office Coordinator – Customer Service & Admin
Job summary
A leading engineering solutions provider is seeking a Customer Service representative for their Belfast office. You will join the Customer Service Team, responsible for handling inquiries and providing administrative support. Applicants should have at least 2 years of customer service experience, preferably in a B2B environment, and be proficient in ERP software and MS Office. The role offers competitive hours, 25 days of annual leave, and a friendly working environment.
Benefits
Qualifications
- Minimum 2 years of proven experience in sales and customer service, preferably in a B2B or industrial environment.
- Strong communication and interpersonal skills.
- Self-motivated, proactive, and able to work independently under pressure.
Responsibilities
- Handle customer inquiries via phone and email in a professional manner.
- Prepare and process quotations, orders, and delivery documentation.
- Maintain accurate records of sales documents.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.