Jobs in Warrington, United States
Crypto Support Architect — UK (Remote)
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Electrify
Crypto Support Architect — UK (Remote)
Job summary
A crypto finance company based in the UK is hiring a Customer Support Executive. The role involves providing exceptional support to clients navigating the crypto economy, fostering partnerships internally, and enhancing customer experience. A strong understanding of crypto and excellent communication skills are essential. This position operates in a remote-first model with opportunities for in-office collaboration.
Qualifications
- Must be crypto native and understand on-chain transactions.
- Must have excellent communication skills in remote settings.
- Must be coachable and take ownership of issues.
Responsibilities
- Deliver fast, effective support to customers.
- Partner with Product and Engineering to resolve issues.
- Drive measurable improvements to customer confidence.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.