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Client Growth Executive - Upsell & Expansion (Remote, UK)
Job summary
A leading tech company is seeking a skilled sales professional to join their remote team in the UK. The ideal candidate will have a minimum of 5 years of software sales experience, focusing on expanding and retaining existing customer accounts. You will build strong relationships, develop tailored strategies, and work cross-functionally to ensure customer satisfaction. The role offers a competitive salary, flexible PTO, and the opportunity to work with a diverse, international team.
Benefits
Qualifications
- Minimum 5 years of software sales experience with a proven track record.
- Expertise in expansion sales and renewals within existing customer bases.
- Strong understanding of corporate procurement and finance processes.
- Excellent communication and negotiation skills for engaging senior stakeholders.
- Ability to handle ambiguity and adapt quickly in a dynamic environment.
- Self-starter with a high degree of initiative and drive.
Responsibilities
- Identify upsell opportunities through customer analysis.
- Develop tailored account plans for expansion and renewals.
- Build strong customer relationships across various stakeholders.
- Collaborate with internal teams to align on goals.
- Support business reviews and customer meetings.
- Negotiate and close upsell deals, managing the full sales cycle.
- Monitor customer health and satisfaction metrics.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.