Jobs in Glasgow, United Kingdom
Bilingual Italian–English Customer Care Specialist
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Bilingual Italian–English Customer Care Specialist
Job summary
A leading outsourced service provider in the United Kingdom seeks a talented individual for a customer service position. The role involves delivering exceptional customer service, responding to inquiries in Italian and English, and contributing to a collaborative environment. Ideal candidates should possess strong problem-solving abilities and experience with various software applications. Competitive salary and benefits offered.
Benefits
Qualifications
- Fluent in Italian and English, both written and spoken.
- Computer literate and proficient with Windows OS and Apple OS.
Responsibilities
- Deliver exceptional customer service by addressing customer inquiries.
- Research and provide accurate and timely responses.
- Identify and escalate priority issues to the appropriate internal teams.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.