Bilingual Italian–English Customer Care Specialist

TaskUs; Remote; GBP 22,000 - 30,000; Full time

Job summary

A leading outsourced service provider in the United Kingdom seeks a talented individual for a customer service position. The role involves delivering exceptional customer service, responding to inquiries in Italian and English, and contributing to a collaborative environment. Ideal candidates should possess strong problem-solving abilities and experience with various software applications. Competitive salary and benefits offered.

Benefits

Competitive salary

Great benefits package

Professional growth opportunities

Qualifications

• Fluent in Italian and English, both written and spoken.
• Computer literate and proficient with Windows OS and Apple OS.

Responsibilities

• Deliver exceptional customer service by addressing customer inquiries.
• Research and provide accurate and timely responses.
• Identify and escalate priority issues to the appropriate internal teams.

Skills

Fluent in Italian

Fluent in English

Problem-solving skills

Great communication skills

Reliability

Tools

Windows OS

Apple OS

Microsoft Office

Google applications

Job description

A leading outsourced service provider in the United Kingdom seeks a talented individual for a customer service position. The role involves delivering exceptional customer service, responding to inquiries in Italian and English, and contributing to a collaborative environment. Ideal candidates should possess strong problem-solving abilities and experience with various software applications. Competitive salary and benefits offered.